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Professionalism with charm

During my long career in international sales, quality issues increasingly preoccupied me, so that I inevitably had to switch sides.
Now I make sure that the quality the customer ordered first place and was subsequently promised is delivered.
In addition to my analytical and structured approach, I am helped in this by the training and qualifications I have acquired in order to successfully assert myself in quality management.


  • IATF 16949 & VDA 6.3 process optimisation, task forces to reduce failure output
  • QM-methods (FMEA, 8D Report, 5 Why, Ichikawa) training & coaching
  • APQP, product- & process validation starting from prototype to serial production (PPAP)
  • Activities for increasing quality awareness (5S, Lean Management)
  • Planing & execution of internal audits for processes & systems
  • Failure-Mode analysis for field returns, prevention of recall action
  • Supplier management, supplier development and complaints