Welcome on the DDIM-Website of Michael Lachner!

Never follow the path - always set the trail - this means being prepared to always find and follow new paths - even taking a detour in the process - and not imitating competitors, but seeking new solutions and paths.

Service manager means that I generate solutions and measurable added value for you instead of merely recommending actions. I implement the defined tasks and only step off the gas pedal when the desired goals have been achieved.


  • Specialist for Service & After Sales Service
  • Set up 9 international service locations
  • Service Excellence
  • 25 years experience in machinery & plant engineering
  • Service-transformation
  • new business models
  • service innovation