Interim- and reference projects

03/2022-08/2022 company restructuring and change management
Karl HEESEMANN Maschinenfabrik GmbH & Co.KG, Bad Oeyenhausen, Germany
Number of member responsibility: 140
Within the framework of the strategic cooperation with the company HOMAG AG, the acquisition of the product portfolio of HOMAG AG was to be initiated, and the partial revision and expansion of the company's own portfolio with regard to smaller solutions was to be planned and implemented.
09/2022-02/2023 Communications design
Karl HEESEMANN Maschinenfabrik GmbH & Co.KG, Bad Oeyenhausen, Germany
Number of member responsibility: 140
Optimise communication between HEESEMANN and HOMAG, design of processes and onboarding, support for the new introduction of the service module with ticket system, further development of countries and markets and communication with partner companies. Further expansion of the CRM system
03/2023-06/2023 Service and after sales
Karl HEESEMANN Maschinenfabrik GmbH & Co.KG, Bad Oeyenhausen, Germany
Number of member responsibility: 140
Optimisation of the service module with ticket system including necessary coordination, reorganisation of internal processes in service, massively increased customer approach in cooperation with HEESEMANN marketing, active marketing of newly developed service products, as well as the realisation of sales targets. Advance coordination in all areas according to a self-developed concept. Expand integration in other countries and markets, integrate partner companies MECAWEL more strongly and promote cooperation, continue to manage and streamline the HSM.compact design project and support the planned introduction of a new ERP system. Subsequent further development of the CRM s

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