Professional Career

05/2019 Interim Manager & Consultant
SUSTAIN Interim Management & Unternehmensberatung Michael Rüdiger, International

Problem solver, project manager and consultant with a business administration background and many years of experience in IT, sales, consulting as well as in the implementation of processes and IT systems.
06/2018-09/2018 Europareise
Private, Europe

Journey through Germany, Austria, Italy, Sardinia (IT), South of France, Atlantic Coast, Belgium, Netherlands, German North Sea Coast
09/2013-04/2018 Key Account Manager with responsibility for results
Arvato Systems GmbH (Bertelsmann SE), DACH region

Responsible to develop a group key account from a customer of pure hosting services for its IT systems to a customer of the entire service portfolio. This portfolio included strategic IT consulting, implementation of IT systems, delivery of software licenses and infrastructure hardware.
07/2011-08/2013 Sales Manager
Arvato Systems GmbH (Bertelsmann SE), DACH region

Sales of SAP ERP projects, SAP ERP licenses (OnPremise) and cloud subscriptions (SaaS) as well as development of the market presence for a new SAP Cloud solution and necessary structures for customer approach.
07/2009-10/2010 Expedition traveler
Private, Central & South America

Travel with my own off-road vehicle through Honduras, Nicaragua, Costa Rica, Panama, Colombia, Ecuador, Peru, Bolivia, Chile, Argentina, Paraguay, Brazil and Uruguay.
03/2006-05/2009 Head of Finance & Business Planning, Global Marketing
SAP Global Marketing Inc. / SAP SE, DE / USA (NYC)

Development and management of the commercial / administrative processes for the "Global Online & Demand Generation Services" division of SAP group.
09/2005-02/2006 EMEA Project Manager Inside Sales
SAP Global Marketing Inc. / SAP SE, Europe / USA (NYC)

Establishment and development of two inside sales subsidiaries for the SAP Group in Barcelona and Prague to support sales in 26 countries - a successful pilot of the new global sales strategy for the new market segment "Small and Medium Enterprises".
05/2005-08/2005 Program Manager
SAP Global Marketing Inc. / SAP SE, DE / USA (NYC)

Establishing a program management for global marketing campaigns.
04/2003-04/2005 Global Project Manager CRM
SAP Deutschland AG & Co. KG, Global

System acceptance testing, rollout and key user training for a global SAP CRM marketing implementation in 38 countries.
This included in particular
- the development and preparation of complex final user acceptance tests
- Selection of employees and execution of the User Acceptance Test for successful system acceptance
- Preparation of all material for employee training
- Planning of employee training and rollout phases
- Implementation of international employee training on site
09/2002-03/2003 Test and Quality Manager SAP E-Commerce
SAP Deutschland AG & Co. KG, Germany / India / USA

Active participation in the conception and implementation of a Quality Management for the software development area "eSelling & Channel Management" of SAP AG.
01/2001-08/2002 Senior Consultant Sales & CRM
SAP Deutschland AG & Co. KG, Europe

Senior Consultant for Sales, Marketing and CRM in various, partly international projects.
02/1999-12/2000 Project manager intl. Exhibition stand construction
Forum event agentur GmbH, DACH region

Project manager in international trade fair construction.