Professional Career

06/2016-12/2021	Director Operations, Member of Executive Committee UTA Union Tank Eckstein GmbH & Co. KG, Kleinostheim, Germany Number of member responsibility: 150 Design and implementation of RUN strategy Ensuring Customer Centricity and Operational Excellence New organizational structures for Customer Care, Supplier Care, Logistics, Process Management, Risk and Fraud Management, Business Continuity Management Nearshoring and outsourcing of services/processes
03/2016-04/2019	CEO ad interim Nikosax A/S, Padborg, Denmark Number of member responsibility: 60 Achieve the economical turnaround Design and implementation of the new Strategy 3.0 Process optimization and adjustments of organizational structure Construction and activation of new IT landscape Preparation and performance of M&A process
03/2013-02/2016	Associate Partner PTOLEMUS Consulting Group, Brussels, Belgium Number of member responsibility: 2 Co-design of the mid term plan Conception and production of the UBI (Usage Based Insurance) and the Global Electronic Tolling studies Projects for customers regarding Fleet Telematics, OBD dongle and Autonomous Vehicles Speeches on conferences regarding studies and sales
05/2012-01/2013	Managing Director Duisburger Container Terminal (Hutchison Ports), Duisburg, Germany Number of member responsibility: 100 Creation of strategy and business plan for modernization of terminal Optimisation of processes and re-structuring of organization Re-design and construction of new trimodal infrastructure Development and sales of new products and services Close cooperation with shareholders
01/2010-04/2012	Managing Director REMOBIS Refund Service, Utrecht, The Netherlands Number of member responsibility: 150 Creation and implementation of a new company strategy Introduction of new products and services (Factoring) Penetration of new markets and target groups Process optimization based on SAP rollout Secure bank loan 250 mill with process audits Increase of profitability to 50% profit margin
10/2007-12/2009	Managing Director Trans Eurasia Logistics GmbH (German Rail subsidiary), Berlin, Germany, Moscow, Russia, Beijing, China Number of member responsibility: 30 Founding of a joint venture amongst 3 national railway companies Development of a strategy and matching products (Supply Chain Solutions) Preparation and operation of container trains between Asia and Europe Close cooperation with shareholders and politicians
10/2004-09/2007	Head of External Affairs and Timetable Deutsche Bahn AG (German Rail), Berlin, Germany Number of member responsibility: 200 Execution of strategy to develop rail infrastructure Project Berlin Hauptbahnhof (new Berlin Central Station) Process optimization supported by digitalization Organisational improvements for more effectiveness and efficiency Cooperation with railway companies from Poland, The Netherlands and Austria
10/2001-09/2004	Head of Marketing and Sales üstra Hannoversche Verkehrsbetriebe AG (Hanover public transport), Hanover, Germany Number of member responsibility: 100 Design and implementation of the Customer Centricity strategy Planning, construction and opening of the new Customer Service Centre Planning, design and introduction of 200 new ticket machines Process optimization and organizational improvements
10/1999-09/2001	Head of Customer Management Bertelsmann Marketing Service, Springe, Germany Number of member responsibility: 50 Introduction of a new Customer Care strategy Customer projects: Lufthansa Miles & More, Bahncard etc. Improvement of organizational structure and staff trainings Connection to new customers
07/1985-06/1999	Managing Director A.I.T. Sprachreisen GmbH, Hamburg (GER), Folkestone (GB), Tampa (US), Vancouver (CDN) Number of member responsibility: 100 Building of a startup company for educational holidays abroad Destinations: GB, USA, Canada, Malta, France, Spain, New Zealand Governmental recognition as operator for educational holidays Highest ranking by German consumer report Staff trainings